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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel K

July 3, 2025

5  out of  5
rating by Rachel K
"We moved and already had state farm. We walked into the office and they saw us right away. Super friendly all around. BRYAN is honest, helpful, and took time to explain everything. He broke down the home owner's insurance benefits and differences and let us decide. They also have a totally chill labradoodle Rigby so sweet. Highly recommend."
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Micha T

July 2, 2025

5  out of  5
rating by Micha T
"The quickest & most affordable renters insurance I’ve had. I’d completely recommend Jake thank you so much again"
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Colin Klott

June 30, 2025

5  out of  5
rating by Colin Klott
"Lucie was very helpful and knowledgeable. The whole team made this a very smooth and easy process and I couldn’t be happier!"
We responded:
"Thanks for the review, Colin! Lucie is great and we are glad to know we make things easy for you with your insurance!"
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Frank Shackleford

June 28, 2025

3  out of  5
rating by Frank Shackleford
"My review isn't necessarily for this business, but for an individual who works here. What this lady does not realize. That the company she represents by the way she treats other businesses and their employees reflects negatively towards Jake Gray State Farm. A very unpleasant visit from her at any business wearing Jake Gray State Farm attire is not a good look for anyone wanting to do business here."
We responded:
"Frank, we while we always appreciate real reviews on our business, I do want to let you know that everyone who wears our branded shirt does not necessarily have to work here. We give our shirts out at promotional events around town, so this person you speak of is most likely just the recipient of a free shirt. As you can see by our hundreds of positive reviews, our team is top-notch!"
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Paige Hoggard

June 26, 2025

5  out of  5
rating by Paige Hoggard
"Noah Sutton was amazing and so easy to work with. He was very personable and kind."
We responded:
"Thanks for the review on Noah, Paige! He is a great asset to our team!"
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Katenia Allen

June 20, 2025

5  out of  5
rating by Katenia Allen
"I worked with the State Farm agency since it was Vicky Hudson‘s. I was hopeful when Jake took over that it would still be the same great customer service. I don’t know that it was possible, but it seems they’ve gotten even better. I wouldn’t want my insurance through anyone else!!"
We responded:
"Thanks for the great review, Katenia! Top-shelf customer service is a #1 priority for us and we love knowing that is shining through to our long-term customers like you and Tim!"
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Pam Craig

June 20, 2025

5  out of  5
rating by Pam Craig
"Mara is a Miracle worker Class A number 1grade fabulous lady always with a beautiful smile to greet you when you arrive at Jake's State Farm Laura is my beautiful soul Sister that got me started there years ago I know I can always count on Laura and Mara to deal with what ever situation I find myself in lol and when I arrive I am greeted with extra love and hugs from a pretty girl with 4legs and a wagging tail 🐕 definitely you feel like you got family that has you Covered So appreciate my girl's at Jake's State Farm 🫶✌️"
We responded:
"Thanks for the wonderful review, Pam! Our team is always here to help and we love knowing that you feel like family when you're here!"
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Rebecca Sanderson

June 13, 2025

5  out of  5
rating by Rebecca Sanderson
"AMAZING FOLKS!! Thank you Sheri and Ashley for being so awesome!!!!"
We responded:
"Thanks for the review, Rebecca! Sheri and Ashley are invaluable members of our team!"
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Julie James

June 13, 2025

5  out of  5
rating by Julie James
"Jake was amazing start to finish and provided excellent coverage for our home and auto needs. Highly recommend Jake Gray"
We responded:
"Thanks for the review, Julie! We are glad we were able to help you get your home and auto insurance taken care of!"
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Mark Dalangin

June 13, 2025

5  out of  5
rating by Mark Dalangin
"I worked with Brady on Wednesday to get myself set up with my first auto insurance policy. Any questions I had, he answered with ease! Very outspoken and was understanding of my situation. Straight to the point and helped me find the best pricing I’ve experienced so far! Appreciate him and looking forward to working with State Farm more in the future. Thanks!"
We responded:
"Thanks for the review and for your business, Mark! Brady is one of the best in the industry and we love knowing he was understanding and listened to your needs. We also love having you benefit from the lowest prices around!"
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SERGEY MIROLYANTS

June 11, 2025

5  out of  5
rating by SERGEY MIROLYANTS
"Nadia at Jake Gray took well abd quick care of me and my family that would be so appreciated thank you Highly recommend to everyone Who needs excellent agents to take care of you and your family?"
We responded:
"Thanks for the review! We love knowing we were able to take care of you and your family's insurance needs!"
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Toni

June 6, 2025

5  out of  5
rating by Toni
"Very good people to work with"
We responded:
"Thanks for the review, Toni! Our award-winning staff is always excited to help with any insurance needs you may have!"
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Mike Thomas

June 6, 2025

5  out of  5
rating by Mike Thomas
"Visiting Jake Grey at State Farm is always a positive and welcoming experience. Our family has been connected with this office for over 30 years, and throughout that time, the team has consistently provided outstanding service and support. Thank you, Jake, for your continued professionalism and dedication."
We responded:
"We appreciate your business and friendship, Mike! You bring positive energy every time you come in, so you make it easy to take great care of you! "
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Ashley Stone

May 30, 2025

5  out of  5
rating by Ashley Stone
"Jake's office is one of the best offices around. Everyone is very friendly and helpful! They are always willing to answer all my insurance questions with a smiling face. You won't regret choosing Jake Gray State Farm!"
We responded:
"Thanks for the review, Ashley! Our team is top-notch and thrives on being friendly and knowledgeable. We appreciate your recommendation!"
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jaci davenport

May 29, 2025

5  out of  5
rating by jaci davenport
"Laura helped me get on to my own insurance, very kind and very helpful, did this with ease. Also the cheapest!"
We responded:
"Thanks for the great review, Jaci! We love getting to educate young drivers on the ins and outs of insurance and are glad to hear Laura helped make it easy for you and saved you money!!"
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Kayla Sisco

May 23, 2025

5  out of  5
rating by Kayla Sisco
"Fastest cheapest insurance quote I've ever received. If you have teens driving please contact State Farm so you can afford insurance on them. Love love love 10/10"
We responded:
"Thanks for the review, Kayla! We have great rates for teen drivers and love knowing we were able to cover your kiddos for a competitive price!"
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Lead Expo Bill Dill

May 21, 2025

5  out of  5
rating by Lead Expo Bill Dill
"I had always stayed away from State Farm Ins. in the past. I assumed that it was higher than all others. We had Progressive for over a decade, however it continued to get higher and higher until it was getting out of reach. We checked out the Jake from State Farm agency in Harrison, Ar. To our surprise, they saved us $1500.00 per year for the exact same coverage. The agent we dealt with is Bryan Byrd. Courteous, friendly, knowledgeable and extremely helpful. I strongly recommend that anyone reading this should give them a call and check them out for yourself. You will not be disappointed. William D. Omaha, Ar."
We responded:
"Thanks for the review on our office and on Brian! It is always a good feeling when we are able to provide our local customers with a local agent and save them money at the same time! "
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Paula Adams

May 13, 2025

5  out of  5
rating by Paula Adams
"Brian did a wonderful job providing a much better auto insurance premium apart from my previous plan. AND, my new plan includes renters insurance and my plan is still cheaper! I couldn’t believe it. Also, his customer service acumen is noteworthy offering a personal touch not often found. I feel he’s in my neighborhood, LOL! This is important as I feel comfortable reaching out to him for any questions or needs I may have. Being approachable is overlooked today. Happy to be a State Farm customer. 🙂"
We responded:
"Thanks for the wonderful review, Paula! We love to hear that we got you cheaper insurance rates and gave you renters insurance as well as covering your auto insurance! Brian is one of the best in the business and we love to know he made a connection with you!"
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Anna Legrand

May 9, 2025

5  out of  5
rating by Anna Legrand
"Extremely helpful, courteous Answered all my questions and helped me to get a better rate than my current insurance. I highly recommend if you need insurance or have any questions about insurance. That you go to State Farm"
We responded:
"Thanks for the review, Anna! We love having great rates, but love even more when we are able to take care of people in a kind way. We look forward to serving you for years to come!"
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Kimberly Lane

May 9, 2025

5  out of  5
rating by Kimberly Lane
"Very helpful and made switching easy! Followed up, but I never felt pressure to make a quick decision 😊"
We responded:
"Thanks for the review, Kimberly! We love knowing that we were committed to saving you money, but never made you feel pressured in the decision-making process. "
Profile photo of XW HOU

XW HOU

May 9, 2025

1  out of  5
rating by XW HOU
"Yesterday, while I was delivering a presentation during a very important meeting, I received an unsolicited call from one of your agents. I declined the first call, but to my surprise, the same agent called back four more times in immediate succession. I had to manually hang up each time, which was both distracting and disruptive to my presentation. This behavior was highly unprofessional and showed a lack of respect for your customers’ time and circumstances. I found it very frustrating and inappropriate. I hope you take steps to ensure that such incidents do not happen again."
We responded:
"XW, thank you for your feedback. Unfortunately, I am not finding you in our system here, so it may have been another office. At any rate, I do apologize if you got repeated calls from us, and we hope your presentation was a success! "
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Herman Brown

May 8, 2025

5  out of  5
rating by Herman Brown
"Very pleasant experience with Mara!!!"
We responded:
"Thanks for the review on Mara, Herman!"
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Becky Prescott

May 3, 2025

5  out of  5
rating by Becky Prescott
"Brian at Jake Gray's office reached out to me while I was searching for better insurance rates. He offered me a much better reate than what I was getting at my old insurance, with the same coverage. He didn't treat me like I was just a number, but that he genuinely cared about me. I'm thrilled to be working with this State Farm office, and look forward to doing business with them for years to come."
We responded:
"Thanks for the great review, Becky! We truly care about our customers and always want you to understand what you are getting and know that you will be treated like family here. We look forward to a long relationship with you!"
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Carol Ball (Carol)

May 2, 2025

5  out of  5
rating by Carol Ball (Carol)
"Great customer service and very polite 😀"
We responded:
"Thanks for the review, Carol! We are consistently voted #1 in customer service and we love knowing you are always taken care of!"
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Jess B

May 2, 2025

5  out of  5
rating by Jess B
"Very patient helping me get a quote and set up with my busy schedule"
We responded:
"Thanks for the review, Jess! We understand everyone is constantly busy and are always willing to work with your schedule to get you taken care of!"